Learn More about HostGator VPS Hosting

HostGator offers a service for VPS hosting. However, what does that give the client?

Firstly, VPS stands for Virtual Private Server. That means the client is leasing a server from HostGator. This ‘server’ is virtual so it may not necessarily be the same as a physical server; instead, it could be made up from multiple partitioned servers, or a partition on one single server, depending on the scale of the client’s needs. This is essentially cloud hosting because the data is shared across one place, their disk space, which is held across a number of physical drives.

The reason why VPS hosting is a viable option to web-based clients is that problems are taken care of. General maintenance and emergency repairs are taken care of by the company the client is leasing from, in this case – HostGator.

This takes the pressure of IT away from the company who can focus on their products and profit margins. It saves money for the client and reduces the resources they are required to pay for. After all, HostGator has been web hosting for over a decade, so why not trust an established and skilled team of technicians to take care of your data’s storage system.

VPS hosting also gives a degree of freedom in usage that isn’t afforded in standard web hosting or reseller hosting where an area of disk space is rented for your domain or a third parties. If your company is only small and starting up, the opportunity is there to diversify you profit. You can host your own company website and internal email and intranet alongside it, and then separate to that within your VPS server you can advertise domain hosting to clients and earn money as a reseller host.

An attractive feature of VPS hosting is that it allows the client to operate a web site internally and externally for staff and customers. When customers log into the company’s website they are viewing the data off the VPS, and when a staff logs into their intranet to download statistics of sales performance they are accessing the VPS. Both intranet and internet sites are being operated from the VPS but both exist separately. This is cost effective and sensible.

It saves money not having to rent more than one VPS, and because there are skilled HostGator technicians maintaining the server the risk of IT problems are low. The risk of IT problems is so low that HostGator offer a 99.9% uptime guarantee. This guarantee means that access to your server (through the Internet and Intranet) is constant and 24/7/365.

HostGator also offer a telephony contact service, which is available 24/7/365. This can be relating to IT problem when you have been trying to gain root access to your server to make your own changes to the operating specifications of the VPS, but also for enquiries about billing and services. If you feel the company’s requirements have out grown your VPS then you can call HostGator and then can help you negotiate an upgrade.

HostGator Support Lends a Helping Hand Whenever You Need It

HostGator offers a service plan that negotiates its way past the common web host problems to give their customers the best support possible.

Firstly, the products themselves provide generally unparalleled support for the clients. Whether they are using the hosting, reseller or VPS service plan, the products they are signing up to are built to support their needs, whatever they may be.

On the web hosting products, clients are guaranteed a 99.9% uptime so they do not have to worry about the website being offline during peak hours of business (which is 24/7). You also get unlimited bandwidth so there are no restrictions on traffic to your domain. To assist startup businesses, HostGator also provides them with $100 worth of Google Adwords Credit.

For reseller and VPS client, HostGator offers thousands of customizable features such as the web site layout and email creation tools. On VPS specifically, the client is able to decide which control panel out of cPanel and WHM is more suitable for their needs. All these features are offered so that the client can provide their third party users or database of company users with a diverse and rich website and intranet interfaces.

When signing up for dedicated servers with HostGator you are guaranteed maintenance of your servers and included within the deal is complete customization of your servers, as you need them to be. You are given control of the Root Access to the servers and you are not restricted in how you use and customize the hardware to you needs.

Secondly, once you have signed up to HostGator and have bought a service plan with them, even more HostGator support becomes available.

There are video tutorials available to users, whether you need help with startup tasks or assistance with complex server modifications, so that they can make the changes they want to by simply watching and copying.

Based at their offices in Dallas there is also a contact center. The operatives are available to answer questions about products, billing and upgrades 24/7/365. This means if you can’t find the answers anywhere else you can talk to skilled service agents on the phone that have direct understanding of the servers and services that their company is selling.

Once you have an account with HostGator, you can also find help with their ticket service. Requesting a ticket response on a problem gains you a swift reply via email. On that email will be information on rectifying a problem. In addition, if the email cannot solve the problem they will give you advice on contacts for the correct HostGator department for the support they need.

A person’s understanding of IT is not exhaustive. There will be features of certain specialized programs that one technician may not understand. That is why HostGator has multiple operative available to help with their shared knowledge of the products. If the support you need is purely contractual and relating to add-ons, upgrades or billing then a phone call to their operatives will also get you the support you need.