Choosing the Best Web Hosting: HostGator vs Rackspace

Choosing between hosting provides can be a nightmare. You are surrounded by customizable options and boastful features that each company and each product they offer sounds ideal. So which do you choose?

If you just had to compare two, HostGator vs Rackspace, which would come out on top?

Background

Both companies have a well-founded history in hosting. Both have been in the business of providing server space for over a decade. The first noticeable difference is that HostGator has its offices based in Dallas, USA, whereas Rackspace is based in London, UK.

These differences are negligible as neither offers the higher ground to one company or another. It simply means they both operate on the Internet, just from two different physical locations.

Products

Again, the differences between the companies are slight.

Hosting is the primary product offered by both companies. HostGator offers information about the various customizable aspects on their service directly on their website if you click on the hosting link. Rackspace, on the other hand, doesn’t name their levels of cover. Both do offer varieties to the client so again the differences are slight.

Both also offer Dedicated Servers and Virtual Private Servers (VPS) to clients. Rackspace throws the phrase ‘cloud’ into the mix, making their products sounds more cutting edge in the way that it uses technology. HostGator is equally cutting edge, not in the use of cloud technology, but in the standard of servers that the data is held on. It is state-of-the-art technology vs state-of-the-art technology.

With HostGator and Rackspace you are reassured that whichever product you choose the dozens of guarantees and features that are automatically bundled in with your service plan make the arrangement worthwhile. After all, one of the core reasons for rented server space is so that maintenance is conducted by specialists at the company you are using.

Both companies offer a guarantee of no less that 99.9% uptime on their servers. This means that whichever company you chose, your website will be live all day and every day.

Service

Service is an area that both companies have a track-record of excelling in. Both offer online web chat with skilled professionals who can give expert advice. HostGator even offers a blog for IT guidance and support for times when adjusting the server operating specifications gets tricky.

Even though they are both based in different countries, HostGator and Rackspace offer a telephony contact service that is available 24/7/365. By doing so they are able to give client support if they need to upgrade their level of coverage or disk space. Support can also be given regarding billing so if clients need to change from monthly billing to single annual payments, or vice-versa, they are able to do so in a streamlined phone call. The telephone agents are also trained on their servers so that they can give direct guidance and assistance regarding IT problems.

Summary

Both companies offer a lot of features. Generally it will come down to personal preferences over server location and IT standard (cloud vs physical technology).

Choosing Your Web Host: HostGator Vs Dreamhost

When comparing web hosts and server manager there are two names that have an established customer base and worldwide recognition for their customer service and support, these companies are HostGator and Dreamhost. So if you’re considering HostGator vs Dreamhost which one is the best candidate for your money?

Products

Both companies offer a variety of service plans and customizable features for each plan. The three main services offer by both are Shared, VPS, and Dedicated Servers.

Shared server plans offer the client an area on a server to operate their domain from. With both companies, the client is offered a variety of cover levels from unlimited domains to single domain sign ups. On any option selected, with either company, the customer is provided with assistance by world-renowned control panels such as cPanel, which provides user-friendly accessibility and unsurpassed levels of operational customizations.

Virtual Private Servers (VPS) are also offered by both companies to clients that need a large area of disk space that can be operated in its own unique set-up. Because this has to operate to its own individual requirements it may not be on a physically separate server, but works independently enough to be regarded as its own server. Both companies offer this service with a variety of customizable features. However, only HostGator is able to offer servers that can function with a Windows operating system.

Dedicated Servers are offered by both HostGator and Dreamhost when clients need a physically separate server for their needs. Again, this is because their needs are specific and require a depth of customization that the two other options cannot offer. For instance, with a dedicated server the client is able to have root access and adjust the operating parameters of the server directly. Like the VPS service, only HostGator can offer servers capable of running Windows operating systems.

Service

Both Dreamhost and HostGator offer multiple methods of getting in touch with them to arrange a service plan or for technical help on a service plan.

Naturally, with both of them being Internet-based companies, there is an email form to get in touch with them, which commonly gains a swift response from either of them. There is also an easy-to-use account manager online and the form to sign up is straightforward and comprehensive in its guidance to help you find the product, which meets your needs.

However, only HostGator offers a telephony contact center, based at their head offices in Dallas, which is open 24/7/365 to offer sales, billing and technical help to their customers.

Discounts

Where both companies excel is in their discounts for new customers. A brief browse on Internet search engines and you will find dozen s of discount on their web hosting services. HostGator often offers a special promotional code, which allows a single domain to be hosted for $0.01 for the first month.

To summarize, HostGator does offer a few features that Dreamhost currently does not. Things change over time and this playing field may even out over the next few years, but currently both companies can offer the service plans that any client could possibly want.