HostGator.com web hosting service has managed to make a large name for itself without the bells and whistles many of its competitors use. How does a relatively plain-looking web service achieve the respect that HostGator has without jumping through hoops? The answer is simply by being the best at what they do and standing behind their customers.
How do the people at HostGator show their customers they care? They provide extraordinary customer service that’s available 24/7 with live chat and phone support. Even with a 99.9% uptime guarantee on servers, HostGator realizes that problems will still arise. Even before you join their service, they go out of their way to address any questions you might have. Not only do they answer their chats promptly, they even answer the phone with a real person instead of an automated runaround.
Since its foundation in 2002, the company has grown to serve over five million domains in two hundred countries. For a company that employs merely six hundred workers, the services rendered exceed by far the competitors’ with a higher employee ratio, which is why they are an award-winning team.
With a very plain-looking web format, they have managed to provide what the customer is looking for without the distraction of unnecessary features. The cost is beyond competitive. With a basic single domain web plan offering unlimited disk space and bandwidth starting at the low price of $3.96 per month, the good value is immediately obvious. Free site-building tools are also available and support is always ready to answer any technical questions that may arise.
Because HostGator accepts credit cards, debit cards and PayPal payments, the customer can choose the payment arrangement most convenient for him. The majority of the competition requires credit-card-only transactions, and bills in extended terms. Not HostGator. Offering a 45-day money-back guarantee, they understand what it is like to be a consumer and how to give their users the best experience possible.
To complete this HostGator review, their operating system was compared to that of another host. Cpanel stood its ground effectively against web-cp. It responded quickly, managed uploads without lag time, and the web data information was easy to understand.
Not just for web hosting, HostGator also offers reseller hosting, VSP hosting, and dedicated server plans. They even make it easy to transfer from another host; simply follow the links and they will transfer everything for you. Worry-free customer service is their specialty.
Overall, here are the main points in this HostGator review:
Pros: Price is very affordable without compromising basic server stability. Customer service is friendly, fast, knowledgeable, and readily available. Formatting is easy to understand and quick to apply. Tutorials are easily accessible to walk you through the most common difficulties.
Cons: Limited free add-ons, pricing for dedicated servers is a bit high compared to the features offered with service
Bottom Line: HostGator is a reliable service with high value pricing and none of the unnecessary hype. Starting from the bottom, this company remembers what it was like to be the little man and stands behind their customers 100%.
Rating: Five Stars